Shipping & Returns

Order Processing Times
ABEO process orders 6 days a week from our east coast distribution facility. Please allow applicable transit times as your distance from us may impact delivery times. All quoted shipping estimates are in business days and do not include Saturdays and Sundays.

Continental US, AFP, APO Address
For continental US order, ABEO offers complimentary (free) 5-7 business day shipping on orders $75 and over. Shipping is $10 for orders under $75.

Alaska & Hawaii 
Orders being shipped to Alaska & Hawaii ship via FedEx 2 Business Days Delivery. For orders under $75 shipping is $25 and for orders over $75 shipping is $20

Puerto Rico 
Shipping to Puerto Rico is available via FedEx Smart Post for $25.


Lost, Damaged, or Stolen packages
ABEO footwear adds optional delivery insurance through Route+ at the time of purchase which includes:

  • 100% coverage of lost, stolen or damaged packages 
  • Effortless claims filing* through the Route App  
  • Basic claim resolutions within 24 hours of approval 
  • Customer service reps available 24/7 

Please note: If you do not want delivery insurance simply remove the Route item from your order before completing your purchase. ABEO is not responsible for carrier delays, lost, stolen, or misdirected shipments when you opt-out of optional coverage.


To file a claim using Route+  click here.